Dear Service Users, Families, and Valued Stakeholders

As we come to the end of 2025 – at Crosspoint Care Agency Ltd, we would like to take this opportunity to reflect on our journey, share key updates, and most importantly, say thank you.

Reflections and Achievements

This year has been one of learning, growth, and resilience. We are proud to share that following our inspection by the Care Inspectorate in May 2025, we achieved an overall rating of Very Good. We remain committed to building on this strong foundation and continuously improving our services to enhance the lives of those we support.

Thank You

We sincerely thank our service users and their families for trusting us with your care. It has been a pleasure supporting you. We also extend heartfelt appreciation to our carers and staff for their hard work, compassion, and dedication. Additionally, we thank our partner agencies for their continued support, cooperation and effective partnership working.

Festive Period Support

Support will continue throughout the festive period. We understand the importance of family time and will support service users to maintain contact with loved ones. If family members plan to take their loved one home for Christmas and home care support will not be required, please contact the office in advance so appropriate arrangements can be made, including medication provision.

Contact Information

Telephone: 07506 419814

Office Hours: 9:00am – 5:00pm
(on-call cover on 25th, 26th December & 1st, 2nd of January)

Out-of-hours/on-call support available via the same number.

From everyone at Crosspoint Care Agency Ltd, we wish you a Merry Christmas and a Happy New Year.